Temporary VPS Console Unavailability - SSH Access Available

Saturday, 29th July, 2023 13:59pm

Dear valued customer,

We hope this notice finds you well. We are writing to inform you about an ongoing infrastructure upgrade that may affect your Virtual Private Server (VPS) console access via the client area.

At MYDUNIAHOSTING.COM, we constantly strive to enhance the performance and reliability of our services. As part of our commitment to providing you with the best experience, we are currently in the process of transferring all VPS instances to a new, state-of-the-art infrastructure. This upgrade will significantly improve the overall stability and security of our services.

During this transitional period, it is necessary to suspend access to the VPS console via the client area. However, we are pleased to inform you that SSH (Secure Shell) access will remain fully operational throughout the migration process. You can use SSH to securely connect to your Linux-based VPS and perform various management tasks.

For Windows-based VPS instances, you can continue to access your server using Remote Desktop (RDP) as usual.

Please note that the migration will not impact your VPS data and configuration. All your files, databases, and settings will remain intact.

In the meantime, if you need to perform any administrative actions on your VPS, we encourage you to use SSH (or RDP for Windows-based servers) to access your server.

If you have any questions or encounter any issues during this time, our support team is available to assist you. You can reach out to us through support@myduniahosting.com.

Once again, we apologize for any inconvenience caused by this temporary suspension of VPS console access. We truly appreciate your understanding and patience as we work to provide you with an even better hosting environment.

Thank you for being a valued customer, and we look forward to continuing to serve your hosting needs.

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